DELIVERING PRODUCTS AND
SERVICES expands on the concept of the value-driven
enterprise, which was introduced in the Enterprise Concepts and
Fundamentals course. It examines the systems, approaches, and
strategies used by an enterprise to make the transition from
concept to product and from customer expectation to product
delivery.
SESSION 1: Introduction to Delivering Products and Services
SESSION 2: Identification of the Delivery Strategy
SESSION 3: Execution and Assessment
SESSION 4: Continuous Improvement
