Personal Contact Information

• How do I change my address?
•     1. Select the "My Profile" button on the homepage.  2. Enter your first and last name, 3. Select your name from the list and 4. then select the "This is not me" button.  5. From there  you must select whether or not it is your work or home address.  Make the corrections.
   
• How do I change my e-mail address? 
•     Follow instructions 1 thru 3 above, then make the correction in the e-mail field.
   
• How do I change my telephone number?
•     Follow instructions 1 thru 3 above, then make the correction in the telephone number field.
   
• Is there a place where I can post my resume"?
•     Currently we do not have this service available but we plan to add this at a later date.

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Membership

• How do I become a member and how much does it cost?
•     You can join APICS on-line, fax, mail or by telephone (1-800-444-2742, option 4).  Go to the "Membership" button above, or on the homepage and select the "Join APICS" drop down.  There will be a link on the page that will take you right to the APICS Association Web page.
•     Membership costs $165.00 per year.  This fee is broken down into $110.00 for APICS Association and $55.00 for the Chicago Chapter.
   
• What if my membership status shows expired?
•     It can mean two things, the first is that your membership has expired.  If you have not kept your address up to date you may not have received the reminder letters in the mail.
•     The second reason may be the delay between when you renew and the the time it takes for those updated records to be sent to us.  Typically we receive updated membership records about three weeks after the end of the previous month.  So if you renewed during the first week of a new month we may not see your new record for 6 or 7 weeks.
•     If you are concerned about receiving member prices just send an e-mail to info@apics-chicago.org and request member pricing.  Your membership record will be verified and your record reset to receive member pricing until your update records arrive.
   
• What happens if I cannot pay my dues because I am unemployed?
•     As a service to its members APICS Association offers a one time extension of membership benefits for six months to our unemployed members.  You must fill out a form and have the chapter president sign it and send it to Association. Click here to download an application.
   
• What if my status shows non-member?
•     It usually means that you have recently become a member of the chapter and we have not received notification yet.  See the second bullet in the previous question.
•     It could also mean that you have recently changed chapter affiliation and the records have not been updated yet.
   
• Do we have a membership directory?
•     No we do not.  Our last publication was in 2001.  We discontinued the service due to the cost.
   
• How do I switch chapter affiliation?
•     Call APICS Association at 1-800-444-2742, option 4 and speak to a customer service representative.  They will make the appropriate transactions to change your affiliation

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Volunteering

• I would like to volunteer how do I get started?
•     That is good news, the Chicago Chapter always welcomes members who would like to volunteer 3 to 5 hours a week to the chapter.  To start the process go to the "Contact Us" button above, or on the homepage and "About Volunteering" from the drop down menu and then click on the "I want to volunteer" hyperlink to send an e-mail to the chapter president.  You will receive a reply within 48 hours.

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Chapter Management

• Who is on our Board of Directors?
•     You can see the current listing of officers in the "Chapter Management" section of the "About Us" button above, or on the homepage
   
• How do I contact them?
•     Along with their names we have all of their contact information listed there too.
   
• Where are the chapter's by-laws?
•     You can see and download a copy of the By-laws in the "Chapter Management" section of the "About Us" button above, or on the homepage

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Meetings

• When are the chapter dinner meetings and where are they held?
•     You can see the dinner meeting schedule in the "Professional Development Dinner Meetings Registration" button above, or on the homepage

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Certification

• How do I start the CPIM certification process?
•     The CPIM certification process begins with your decision to begin.  Five exams must be passed before certification is granted.  Most people attend review courses held by their local chapter, but this is not a requirement.  Some people prefer to study on their own and then take the exams.  The majority take the review courses.  You can view the CPIM courses and schedules in the "Education" section above, or on the homepage, review the drop down menu on this button for your selection.
   
• What is the process for CPIM and CIRM?
•     It is basically the same except that the CIRM exams are not available all the time as the CPIM exams are. You can view the CIRM exam schedule in the "Certification" above, or from the homepage, select "Exam Schedule" from the drop down menu.
   
• I am not a member but want to take an exam, how do I get an APICS ID number?
•     Call APICS Association at 1-800-444-2742, option 4 and speak to a customer service representative.  Tell them you need an APICS ID number so you can schedule an exam.  They will give you instructions.  Give yourself a couple of weeks for this to take place.  We recommend that you obtain an ID number at the beginning of your first class so by the time you need it you will have it.
   
• Is there a recommended sequence to take the CPIM or CIRM review classes?
•     Yes but it is not mandatory.  They are sequenced to allow for a logical presentation and building of information.  You may take them in any order but we recommend you take them in the proper sequence.  To view the sequences start with the "Education" button above, or on the homepage, view the "Educational Offerings" section of the drop down menu and then select CPIM or CIRM.  The course are listed in the recommended order.
   
• Should I become a member while going through the review process?
•     It isn't a requirement but you will save a lot of money if you do.  Courses, books and exams have a dual fee structure, one for members and another for non-members.  Chicago members save over $600.00 during the time period for five courses.  Well worth the cost of membership.  By maintaining your membership after you are certified you receive six (6) maintenance points per year towards certification maintenance.
   
• Why do I have to maintain my certification every five years?
•     It has been determined that the APICS body of knowledge changes approximately 15 to 20% per year.  This equates to a certification that is borderline obsolete after five (5) years.  A commitment must be made by the member to lifelong learning to keep their knowledge base in step with the state of the art.  By doing so the prestigious CPIM certification remains a valuable accomplishment and indication of your professionalism, experience and knowledge.
   
• How do I sign up for an exam?
•     Once you have your APICS ID or your membership number you are ready to schedule an exam.  You can register for an exam up to sixty (60) days in advance.  We recommend that you schedule your exam while you are attending the course you are preparing to take the exam for and create a deadline for yourself.  There are no requirements to take the exam.  It is entirely up to you.  To begin the registration process you must go to the Promissor website.
   
• Where are the exam test sites?
•     There are three locations in the Chicago area.  Click here for the locations. Exam Sites.

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Classes

• How often are classes held?
•     We have two sets of class offerings every year.  One in the fall, and one in the winter.  The fall series begins in September and the Winter series begins in February, they are not always complete sets due to cancellations and or schedule changes so keep an eye on the Calendar of Events .  We try to offer 1.5 series of weekly courses per year.  We also try to offer two series of CPIM 3-day course a year.  This is our fast track schedule.  The classes are spaced six weeks apart to allow for study and the exam. 
   
• Where are the class schedules?
•     To view the schedules start with the "Education" button above, or on the homepage, view the "Class Schedules" section of the drop down menu and then select CPIM or CIRM or Fundamentals or Other Courses.
   
• Where can I find a description of the courses?
•     To view the course descriptions start with the "Education" button above, or on the homepage, view the "Educational Offerings" section of the drop down menu and then select CPIM or CIRM or Fundamentals or Other Courses.
   
• What is the difference between a 3-day course and a weekly course?
•     In the 3-day format the entire course is presented in three consecutive days, Thursday, Friday and Saturday from 8:00 am to 4:30 pm.
•     The weekly courses meet once a week for eight (8) to ten (10) weeks, depending upon the course length.  The classes are held after work and begin at 06:15 pm and end at 9:15 pm.
   
• What if my class is cancelled?
•     `You will be notified 10 to 14 days in advance of the class by e-mail.   The message will contain instructions for obtaining a refund or rescheduling another class.  It is important to maintain current contact information at our website.
   
• What other chapters offer classes?
•     Most APICS chapters offer courses.  The nearest chapters in northern Illinois are the Fox River, Highlands, Rock Valley, and Racine Kenosha.  Links to those site are in our "Related Links" section.
   
• I cannot find the course I am looking for, what should I do?
•     If you are looking for CIRM, Fundamentals or Other Courses but they are not listed on any schedule you should put your name on our waiting list.  We review these lists on a regular basis and when there is enough demand we schedule a class.  The Waiting Lists can be accessed through the drop down menu on the "Education" button above, or on the homepage
   
• What other courses does the chapter offer?
•     These can also be viewed through the drop down menu on the "Education" button above, or on the homepage, then through the "Educational Offerings" drop down.
   
• Where are the classes offered?
•     Class locations are listed next to each course on the schedule, here is a link to the locations.  Class Locations.
   
• How much do they cost?
•     The member cost is $645.00 per.  If you register by credit card 14 or more days before the class start you will receive a $50.00 discount.
•     The non-member cost is $700.00 per.  If you register by credit card 14 or more days before the class start you will receive a $50.00 discount.
   
• Are course materials provided?
•     Course materials are the responsibility of the student.  Stock numbers and ordering instructions are supplied with the confirmation e-mail once you are registered.
   
• Who are the instructors?
•     We have a world class faculty and they are listed, along with contact information and biographies in the "Contact Us" button drop down menu above, or on the homepage
   
• What are their backgrounds?
•      We have a world class faculty and they are listed, along with contact information and biographies in the "Contact Us" button drop down menu above, or  on the homepage
   
• Do you offer on-site classes at companies?
•     Yes we do, you can submit an inquiry for your company by clicking on this link More Information About On-site Education.
   
• Are classes available on-line?
•     The chapter does not offer them but you can take CPIM course on-line through Weber State University.  Click here for more details.
   

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Payments

• My credit card was rejected, why?
•     There may be several reasons; 1. it may be expired, 2. wrong expiration date, 3. wrong billing address, 4. or exceeds credit limit.
   
• I am a member why was I charged the non-member rate?
•      It usually means that you have recently become a member of the chapter and we have not received notification yet.  See the second bullet in the second question of the Membership section..
•     It could also mean that you have recently changed chapter affiliation and the records have not been updated yet.
   
• How do I get a copy of my invoice?
•     If you did not print two copies of the invoice when you registered on-line the send an e-mail to info@apics-chicago.org requesting a copy.  Be sure to include the class.

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Cancellation/Refund Policy

• The APICS-Chicago Cancellation/Refund Policy differs according to the event type. Please
  read the cancellation and refund policy according to the type of event you are attending.

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Privacy Policy

• APICS-Chicago knows that you care how information about you is used, and we appreciate
  your trust that we will do so carefully and sensibly. Please review our privacy policy. By
  visiting apics-chicago.org, you are accepting the practices described in this Privacy Notice.

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